For the 2008 awards, more than 3,100 consumers were asked to rate 120 restaurant brands on eight customer satisfaction attributes: food quality, menu variety, value, service, atmosphere, cleanliness, reputation and convenience.
“We are especially thrilled that this award is voted on by consumers,” said John Cooper, President of Bonefish Grill. “It means our customers appreciate the lengths we go to in delivering an exceptional dining experience. Congratulations and thanks go to our teams across the country.”
Said Patricia Daily, Restaurants & Institutions’ publisher, “The R&I Consumers’ Choice in Chains awards is a people’s choice award that conveys to the industry and beyond which restaurants have earned consistent business and guest loyalty and why,”.
Winners were honored in a ceremony on August 18, 2008 at the Ritz-Carlton, Laguna Niguel, in Dana Point, California. Complete survey results will be available through Restaurants & Institutions magazine (www.rimag.com) in early September.
About Bonefish Grill: Simply put, Bonefish Grill has created the polished casual dining experience. With attentive personal service and an atmosphere that combines casual attitude and value-conscious prices with a big city bar, guests find themselves amidst a warm and inviting environment.